ci666 Privacy Policy — Your Data, Your Rights

ci666 is an online casino and sports betting platform serving adult players in Bangladesh. In the course of providing our services, we collect and process certain personal data about our registered users. We take our responsibility to handle that data carefully and transparently very seriously. This Privacy Policy sets out in plain language what data we hold, how we use it, and what controls you have as a player.

This policy applies to all registered ci666 players regardless of whether they access the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or any other location in Bangladesh. By registering a ci666 account and using the platform, you acknowledge that you have read this Privacy Policy and consent to the data practices described herein.

ci666 collects personal data in the following categories. We collect only what is reasonably necessary to provide our services, verify identity, process payments, and comply with our responsible gaming obligations.

ci666 collects personal data through the following channels:

• Directly from you at the time of account registration, when you update your account profile, when you initiate a deposit or withdrawal, or when you contact our support team.
• Automatically through your use of the ci666 platform, including session tracking, page navigation data, device fingerprinting for fraud prevention, and cookies or similar tracking technologies used on our platform.
• From third-party payment providers including bKash, Nagad, Rocket, Upay, Visa and Mastercard, in the form of transaction confirmation data returned to ci666 following a successfully initiated payment.
• From identity verification service providers where ci666 uses a third-party KYC service to verify a player's identity documents in cases where manual verification is not practicable.

ci666 uses the personal data it collects for the following specific purposes. We do not use your data for any purpose not listed below without obtaining your separate explicit consent first.

• Account creation and management: to register your account, verify your identity, maintain your account balance and transaction history, and manage your account settings including responsible gaming preferences.
• Payment processing: to process your deposit and withdrawal requests through bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods, and to maintain an accurate record of all financial transactions conducted through your account.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bot usage, and other prohibited activities, and to maintain the security and integrity of the ci666 platform for all players.
• Responsible gaming: to monitor player activity for signs of problem gambling behaviour, to implement deposit limits or self-exclusion requests, and to provide appropriate support or intervention where a player's gaming activity suggests they may be experiencing difficulty.
• Customer support: to respond to your support queries, resolve disputes, process complaints, and provide assistance with account, payment, or gaming issues. Support communications are retained for quality assurance and dispute evidence purposes.
• Platform improvement and analytics: to analyse aggregate, anonymised usage patterns to improve platform performance, game selection, payment processing speed, and the overall experience for Bangladeshi players. Individual player data is not shared externally for marketing analytics purposes.

ci666 processes your personal data on the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual necessity: processing your registration data, account data, and transaction data is necessary to fulfil ci666's obligations to you under the Terms & Conditions agreement — without this data, ci666 cannot operate your account or process payments.
• Legitimate interests: fraud prevention, security monitoring, platform analytics, and responsible gaming monitoring are conducted on the basis of ci666's legitimate interest in maintaining a safe, fair, and reliable platform for all players.
• Consent: where ci666 uses your data for direct marketing communications (e.g. bonus offer notifications, promotional messages), this is conducted on the basis of your explicit opt-in consent. You may withdraw this consent at any time by contacting support or updating your notification preferences.
• Legal obligation: where processing is required to comply with applicable legal or regulatory requirements, including anti-money laundering checks, age verification obligations, and responses to lawful authority requests.

ci666 integrates with bKash, Nagad, Rocket, Upay, Visa and Mastercard to process player deposits and withdrawals. When you initiate a payment, you are redirected to or interact directly with your chosen payment provider's interface. The actual transmission of your payment credentials — your bKash PIN, your Nagad PIN, your Rocket PIN, or your card number and CVV — occurs between you and your payment provider directly. ci666 does not receive, store, or have access to these credentials at any point in the transaction.

What ci666 does receive following a successful payment is a transaction confirmation from the payment provider — typically comprising a transaction ID, a confirmation status, the transaction amount, and a timestamp. This confirmation data is stored in your ci666 account transaction history and is used to credit your account, process withdrawals, and resolve any payment disputes.

ci666 does not sell, rent, or trade your personal data to third parties. We share your data only in the following specific circumstances, and only to the extent necessary for the relevant purpose:

• Payment providers: transaction data is shared with bKash, Nagad, Rocket, Upay, Visa, Mastercard and other payment partners strictly to the extent needed to process your deposit and withdrawal requests. Each payment provider processes your data under their own separate privacy policy.
• Game and technology providers: aggregate, non-personally-identifiable technical and gaming data may be shared with third-party game providers such as Evolution Gaming, Pragmatic Play, Spribe, and Ezugi for the purpose of game integrity verification, RNG certification compliance, and technical support.
• Identity verification providers: where identity document verification is required, your identification document data may be shared with a contracted third-party KYC service provider. Such providers operate under strict data processing agreements with ci666 and may not use your data for any purpose beyond the specific verification task.
• Legal and regulatory authorities: where ci666 is required by law, court order, or regulatory direction to disclose player data, ci666 will comply with such lawful requests. ci666 will, where legally permissible, notify the affected player of such a disclosure request prior to complying.

ci666 does not share your personal data with any third-party advertisers, data brokers, marketing platforms, or social media networks. Your data is not used for third-party behavioural advertising.

ci666 retains your personal data for as long as your account remains active and for a reasonable period thereafter. Specifically: account registration data and transaction records are retained for a minimum of five (5) years following account closure to fulfil record-keeping obligations and to support the resolution of any retrospective disputes or legal claims. Gaming activity logs are retained for a minimum of three (3) years following the relevant session. Support communications are retained for a minimum of two (2) years following resolution of the support matter.

When the applicable retention period expires, ci666 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual. Where anonymisation is applied, the resulting aggregate data may be retained indefinitely for statistical and analytical purposes without any privacy impact.

ci666 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the ci666 platform is protected by SSL (Secure Sockets Layer) encryption. Our servers employ access controls, encryption at rest, and regular security auditing to maintain the integrity of stored data.

While ci666 takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. In the unlikely event of a data breach that is likely to result in a risk to your rights or interests, ci666 will notify affected players as promptly as reasonably practicable, and will take all appropriate remediation steps to contain and address the breach.

As a registered ci666 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the ci666 support team using the email address listed in the footer of this page. ci666 will respond to all rights requests within a reasonable timeframe.

ci666 will not charge a fee for handling any reasonable data rights request. ci666 may request reasonable verification of your identity before processing a rights request to ensure that data is not disclosed to an unauthorised party.

ci666 uses cookies and similar tracking technologies on its platform to support core site functionality, remember your session and preferences, prevent fraud, and gather aggregate usage analytics. Strictly necessary cookies — those required for the platform to function — are placed automatically. Analytics and preference cookies are placed only where you have consented via your browser or device settings.

You can control cookie settings through your mobile browser's privacy or site settings menu. Please note that disabling strictly necessary cookies may impair the functionality of certain ci666 platform features including login session persistence and payment flow completion. ci666 does not use third-party advertising cookies or tracking pixels for external ad targeting.

ci666 is strictly an adults-only platform for players aged 21 and above. ci666 does not knowingly collect or process personal data from any individual under the age of 21. Age verification is conducted as part of the registration process. If ci666 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be permanently closed. Parents and guardians who believe a minor may have accessed ci666 should contact our support team immediately so that appropriate action can be taken without delay.

ci666 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. The most current version of this policy will always be published on this page, with the effective date noted at the top of the document. Where updates to this policy are material — meaning they significantly alter how your data is used or what rights you have — ci666 will make reasonable efforts to notify registered players via their registered mobile contact. We encourage all players to review this policy periodically to stay informed about how ci666 protects your personal information.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how ci666 has handled your personal data, please contact the ci666 support team using the email address displayed in the footer of this page. All privacy enquiries are handled by the ci666 support team and will be responded to within a reasonable timeframe. Bangladesh Standard Time (BST, UTC+6) applies to all response time commitments.